Welcome!

This latest update to Pro-Q Designer contains some very innovative features to write 3-Point Arc files from Polylines.  


NOTICE TO ABM USERS:

While they have been tested extensively, you may find that from time to time you will have problems with the files you create.  This is because we don't have every pattern that exists and there may be certain specific scenarios we have not covered.  Therefore, if a pattern does not look right when you open it on your system, be sure to send it to us promptly.  We may ask you to see if it will still sew (on scrap or on freezer/butcher paper).  Sometimes a viewer will give us a false read and the pattern is just fine.  The viewer uses different software that the actual controller.  This happens on other systems too, so yours is not unique!  Generally the problem will happen on files that combine GEOMETRIC (lots of straight lines) with gentle curves.  If you have such a problem we want to hear from you right away!


NOTICE TO ANYONE USING 3 POINT ARC WRITING (ABM, STATLER, DXF).

Pro-Q has developed a complex series of algorithms that will turn the polyline files into 3-point arcs.  You will notice a slider for Arc accuracy on the Create Pattern/File & Print tab when you select one of these formats.   It was determined in testing the most common setting was to allow the arc to be off up to .005" before starting a new arc.  If you select the the most extreme setting of LESS arcs, you will be allowing the arcs to be off .01" - or about half the thickness of the usual quilting thread.  

It is impossible for us to predict performance and/or integrity of any given pattern when using this adjustment.  You as the enduser or designer are the only one who can decide whether any given setting is better or worse.  ONLY BY GETTING FEEDBACK ON THE VARIOUS SETTINGS with a sample of patterns and comments about how they sewed and whether or not you were happy with the outcome will we be able to make this product better.

Our tests showed most files sewed much better on the Statler running Creative Studio after conversion.  However, some files that were very intricate with a lot of details had no improvement.  AS a designer, if your files had problems under Precision Stitch, this WILL NOT CORRECT THEM!

Longer arcs will made a pattern sew better under Creative Studio, but you may find that overstitching is not quite as accurate.

IF YOU WANT TO MAKE SURE THINGS ARE PERFECT, it is recommended that you also create a 3-Point Arc DXF file and open it in AutoSketch to check overstitching.  The DXF file will be identical in structure to the QLI (Statler file) or PAT (ABM file).  AGAIN, please let us know if you discover any problems with the conversion process. 


WHAT YOU NEED TO SEND US IF THERE IS A PROBLEM

You should always save a PQD file.  This is the Pro-Q format and contains the raw pattern data.  Saving it makes it easy to edit.  It also makes it easy for you to send us a complete snapshot of what you are working on.  

In addition to the PQD file, you need to send us the file you created and had a problem with.  Make sure to tell us what settings you used to create it.  This is VERY important!  We need to make sure we can recreate your problem.

Make sure you are as concise as possible explaining what the problem is.  If it didn't sew right, tell us what that means!  Was the overstitching off?  Did it suddenly have a jump in an odd place?  Does it happen every time?  etc.

Thanks!

Ellen Munnich
noon - midnight CDT: "on call" support (please leave a message if we are unavailable)
254.771.0334
ellen@munnichdesign.com